Industries
Courier & Delivery Platforms
Multi-vendor courier marketplaces and on-demand delivery
End-to-end courier platforms for on-demand delivery operators — customer app, courier app, dispatch, surge pricing, in-app payments and multi-vendor marketplace logic.
Whether you run a single-brand courier service or a multi-vendor marketplace, we deliver the complete software stack to launch and scale.
WHY US
On-demand courier operations need the same rigour as ride-hailing — fast matching, accurate ETAs, in-app payments and ops visibility. We bring that rigour.
Every project ships with end-to-end customer, courier and operator surfaces, plus marketplace logic for businesses that want to onboard third-party vendors.
WHAT WE BUILD
What we build for this industry
Customer ordering app
Native checkout with saved addresses, scheduling and live tracking.
Courier app
Multi-pickup, multi-drop routing with proof-of-delivery and earnings dashboard.
Operator console
Live dispatch, exception management, fare control and surge zones.
Vendor marketplace
Multi-vendor onboarding, commission, payouts and per-vendor reporting.
Payments & payouts
Card, wallet, cash and corporate accounts with weekly courier payouts.
Realtime notifications
Order lifecycle push to customer, courier and vendor in sync.
WEB PLATFORM & DASHBOARD
Web platform & dashboard features
Operations dashboard
Single pane of glass for every entity, status and exception — built for managers, not engineers.
Role-based access and permissions
Granular roles across regions, branches and teams with full audit history per record.
Reports and analytics
Live KPIs, exportable reports, drill-downs and BI-ready data warehouse.
Document and contract management
Upload, version, e-sign and retain documents with policy-based retention.
Configurable workflows
Business owners change rules, approvals and thresholds without engineering tickets.
Multi-language admin panel
EN, SQ, IT, DE out of the box — add languages without redeploy.
MOBILE APPLICATIONS
Mobile application features
Native iOS and Android apps
Field, customer and operator apps with the same backend, written in Kotlin/Swift or React Native.
Offline-first sync
Conflict-resolving sync engine for warehouses, terrain teams and patchy networks.
Push and in-app notifications
High-priority alerts with deep links and quick actions from the lock screen.
Biometric and SSO sign-in
Face ID, Touch ID, Azure AD, Okta and Google SSO with step-up authentication.
In-app payments
Apple Pay, Google Pay, card and local payment methods with PCI-DSS-aware design.
Multi-language UI
Locale-aware interface, currency and formatting per user.
CRM, ERP & AUTOMATION
CRM, ERP & automation
Customer database with segmentation
360° customer profile, segmentation, lifecycle stages and consent management.
Workflow automation
Trigger-based automation for approvals, reminders, onboarding and lifecycle events.
Email and SMS automation
Drip campaigns, transactional templates, SMS reminders and A/B-testable journeys.
Sales pipeline and CRM
Lead capture, scoring, assignment and pipeline tracking integrated with operations.
Invoice and billing automation
Recurring billing, dunning, multi-currency invoicing and tax reporting.
Custom reporting
Drag-and-drop report builder, scheduled exports and BI integrations.
BACKEND, APIs & INTEGRATIONS
Backend, APIs & integrations
REST and GraphQL APIs
Stable, versioned APIs with OpenAPI/GraphQL schema, rate limiting and SDKs.
Stripe / Adyen / local PSPs
Card, wallet, BNPL, recurring and payouts with reconciliation.
Twilio / SignalWire / Vonage
SMS, voice and masked calling for operations and customer contact.
SendGrid / Postmark / Mailgun
Transactional email, deliverability monitoring and inbound parsing.
SSO and Identity Providers
Azure AD, Okta, Google Workspace, Auth0 with SCIM provisioning.
Webhook system
Outbound and inbound webhooks with retries, signing and event log.
CLOUD & INFRASTRUCTURE
Cloud infrastructure & hosting
- AWS, Azure or Google Cloud deployment with multi-region failover
- Kubernetes (EKS / AKS / GKE) orchestration with autoscaling
- Managed databases with daily backups and point-in-time recovery
- CDN with edge caching and DDoS protection
- Observability with traces, logs, metrics and SLO alerting
- 99.9% uptime SLA with active-active deployment available
SECURITY
Security
- GDPR-compliant data handling with consent and right-to-erasure
- Role-based access control with audit trail per record
- End-to-end encryption for sensitive channels
- Two-factor authentication and device binding
- OWASP Top 10 review and dependency scanning
- Annual external penetration test and remediation cycle
SCALABILITY
Scalability
- Horizontal scaling from one to millions of records
- Multi-tenant or single-tenant deployment options
- Region-sharded data stores for latency and residency
- Independent scaling of customer, ops and partner APIs
- Cost-aware autoscaling tuned to traffic patterns
- Disaster recovery with documented RPO and RTO
TECHNOLOGY STACK
Technology stack
Web platform
ReactNext.jsTypeScriptTailwindCSS
Mobile applications
React NativeSwiftKotlinExpo
Backend & APIs
FastAPINode.jsGoRESTGraphQLWebSockets
Databases
PostgreSQLMongoDBRedisElasticsearch
Cloud & infrastructure
AWSAzureGCPDockerKubernetesTerraform
BUSINESS USE CASES
Business use cases
Same-day courier startups
Launch a city-scale courier brand with full operational stack from day one.
Multi-vendor delivery marketplaces
Wolt-style marketplaces with restaurants, pharmacies, grocery and retail vendors.
Corporate document couriers
B2B couriers with SLA tracking, contract billing and audit trail.
Crowdsourced delivery operators
Gig-style courier networks with scoring and incentive programmes.
FAQ
Frequently asked questions
Can we onboard third-party vendors?
Yes. Multi-vendor onboarding, contracts, commission, payouts and per-vendor reporting are built in.
How are couriers paid?
Per-job pricing, SEPA payouts, weekly statements and tip handling are all supported.
What's the difference vs ride-hailing platforms?
Courier ops are typically asynchronous (longer windows, batched pickups). We tune the matching engine accordingly.
Can it run on a single brand?
Yes. The marketplace layer is optional — many customers run single-brand courier networks.
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