FOOD DELIVERY

App Food Delivery & Ristoranti

Ordering, operazioni cucina e tracking delivery live

Costruiamo ecosistemi completi di food delivery — app di ordering clienti, POS ristorante, app driver, sistemi kitchen display e tracking live. Che tu sia un singolo ristorante, una catena o un marketplace multi-vendor.

✦ ENTERPRISE FOOD DELIVERY

Ordering, kitchen and delivery — engineered as a single platform

Food delivery doesn't break in the customer app. It breaks in the kitchen when ten orders land at once, on the road when the courier can't find the address, and on the dashboard when ops can't see what's late. We build complete food-delivery ecosystems — customer ordering, restaurant POS, kitchen display, courier app and operations console — designed to keep working at peak hours, not just at 11am on a Tuesday.

Whether you're a single restaurant going direct-to-consumer, a chain modernising omnichannel, a ghost-kitchen operator or a multi-vendor marketplace like Wolt or DoorDash, our platforms handle the operational reality: live order routing, kitchen capacity, courier dispatch and customer expectations measured in minutes.

✦ PROBLEMI CHIAVE

Problemi che risolviamo in questo settore

Late orders erode the brand

Even a 3-star review for 'cold and late' costs you more than the order. Without live capacity and courier visibility, lateness is invisible until it lands.

Kitchen overload at peak

Ten orders in five minutes overwhelm a manual kitchen. Without throttling, KDS and capacity-aware ordering, every Friday is chaos.

Couriers can't find the address

Bad geocoding, no live chat with the customer and missing photos waste delivery time and customer patience.

Margins die in commission and fraud

Marketplace fees, refund abuse and fake-order fraud quietly bleed margin. Our products surface and contain all three.

✦ CAPACITÀ PRINCIPALI

Capacità Principali dell'App

Customer ordering with native checkout

Menu, modifiers, allergens, loyalty, Apple Pay / Google Pay and instant order placement.

Restaurant POS and KDS

Tablet POS with kitchen display integration, capacity throttling and prep-time analytics.

Courier app with optimised routing

Multi-pickup, multi-drop routing, live navigation, proof-of-delivery and earnings tracking.

Live order tracking

Live ETA from kitchen to door, map, courier photo and chat — pushed without polling.

Loyalty and promotions

Loyalty tiers, referral, abandoned-cart push and behaviour-triggered offers.

Multi-vendor marketplace

Wolt/DoorDash-style multi-restaurant marketplace with commission, payouts and search ranking.

✦ REALTIME

Funzionalità realtime

Order lifecycle push

Confirmed, in the kitchen, picked up, arriving — pushed within seconds and synced across roles.

Live kitchen capacity

Throttling and prep-time-aware checkout that protects the kitchen from peak overload.

Live courier location

Battery-aware streaming with offline fallback and customer map sharing.

Ops dashboard alerts

Late orders, refund spikes, dropped couriers and kitchen incidents pushed to operations.

✦ SISTEMI BACKEND

Servizi backend che costruiamo

Order orchestration

Order routing, multi-restaurant baskets, courier assignment and timing across the full lifecycle.

Menu and pricing engine

Modifiers, allergens, geo-pricing, time-of-day pricing and A/B-testable promotions.

Payments, payouts and reconciliation

Stripe / Adyen / local PSPs, courier payouts, commission and tax-ready reporting.

Dispatch engine

Capacity-aware courier matching, surge pricing and batching for efficiency.

✦ API INTEGRATIONS

Integrazioni API

Stripe / Adyen / local PSPs
Card, Apple Pay, Google Pay, cash-on-delivery and tips.
Mapbox / Google Maps / HERE
Routing, ETA, geocoding and traffic.
POS / Kitchen Display Systems
Toast, Square, custom POS — and KDS integrations for kitchens.
Aggregator integrations
Uber Eats, Wolt, Glovo, Deliveroo — for restaurants running multi-channel.
Twilio / SignalWire
Masked calls and SMS between customer, courier and restaurant.
Klaviyo / Braze / OneSignal
Push, email and lifecycle marketing.
SECURITY

Modello di sicurezza

  • PCI-DSS-aware payment design
  • Fraud detection for fake orders and refund abuse
  • GDPR-ready order history and right-to-erasure
  • End-to-end encrypted chat between roles
  • Per-tenant data isolation for marketplace deployments
  • Annual penetration test of the customer and courier surfaces
SCALABILITY

Costruito per scalare

  • Hot-spot caching for popular menus and bestseller items
  • Region-sharded dispatch with peak-hour autoscaling
  • Independent scaling of customer, restaurant, courier and ops APIs
  • Multi-city, multi-currency by design
  • Edge personalisation for customer ranking
  • Cost-aware autoscaling tuned to lunch and dinner peaks
✦ CASI D'USO IDEALI

Casi d'Uso Aziendali Ideali

Ristoranti, catene di ristoranti, food court, ghost kitchen e marketplace multi-vendor di food-delivery.

✦ STACK TECNOLOGICO

Stack Tecnologico

Tecnologie Mobile
  • React Native or native iOS/Android
  • Native maps and background location for couriers
  • Push (FCM/APNs) with high priority
  • Apple Pay / Google Pay SDKs
Backend & API
  • Go / Node.js / Python for order routing
  • PostgreSQL with PostGIS
  • Redis / NATS / Kafka for events
  • Workflow engine for dispatch
Cloud & Infrastruttura
  • Multi-region active-active
  • Geo-sharded data stores
  • Observability with traces and SLOs
  • Cost-aware autoscaling for peak hours
✦ ECOSYSTEM

Ecosistema mobile + backend

MOBILE
  • Customer ordering app
  • Restaurant tablet POS
  • Courier app
  • Ops console (web + mobile)
BACKEND
  • Order orchestration
  • Menu and pricing engine
  • Dispatch engine
  • Payments and payouts
EXTERNAL
  • PSP
  • Map provider
  • POS / KDS
  • Aggregator APIs
  • Marketing tools

Ready to build a mobile platform that scales?

From discovery to launch and beyond — we partner with enterprises across the EU and Balkans to deliver mobile applications that perform under load, comply with regulation and grow with your business.