01
Business analysis
We understand the catalogue, customers, markets and processes.
ECOMMERCE SOFTWARE DEVELOPMENT
Online sales, connectedto your whole business.
We build custom eCommerce platforms that bring the buying experience together with products, orders, payments and inventory. From B2B portals to multi-vendor marketplaces, we develop the features and integrations your business model needs.
Demo StoreIllustrative view
Office · Chairs
Ergo Chair
€189
Colour
GraphiteGreyBeige
Add to cartCheckout
- Subtotal
- €189.00
- Shipping
- €6.00
Total€195.00
PayOrders panel
DM-10482New
1 × Ergo Chair · Graphite
- Product
- Order
- Verified payment
- Fulfilment
- B2C, B2B and marketplace platforms
- Integrations with business systems
- Built around your needs
ECOMMERCE AS A SYSTEM
More than an online store.
Selling online does not stop at presenting products. Customers need to find what they are looking for, understand the offer and buy with ease. Meanwhile, your team has to manage orders, stock, payments and deliveries with accurate information.
At ENOR, we build these parts as one connected system. We create platforms for B2C and B2B sales, multi-vendor marketplaces and eCommerce solutions with custom features.
Whether it is a new product or the modernisation of an existing platform, we start from your requirements and build in phases, prioritising the features that bring concrete value.
How the platform’s parts connect
Illustrative viewCustomerPlatform
Searches, carts and orders
Click the same part again to return to the animation.
Click a part to see its responsibility. The arrows show the information that is exchanged.
KEY SOLUTIONS
Platforms that fit the way you sell.
Every sales model has its own rules. Pick the one that fits you and see how we build it.
B2C eCommerce
Catalogue, purchasing and administration for selling to consumers.
Learn more
B2B portals
Prices, quotes, catalogues and terms per customer.
Learn more
Marketplace
Platforms with several sellers, orders and commissions.
Learn more
Headless eCommerce
Tailored experiences on top of commerce systems connected through APIs.
Learn more
Mobile apps & PWA
Channels designed for shopping on the phone.
Learn more
Integration and modernisation
Connections to existing systems and gradual improvement of the platform.
Learn more
ECOMMERCE DESIGN & UX/UI
Help customers find, understand and choose.
We design the experience from navigation and search to the product page and checkout. The design follows your brand and the way your customers choose your products.
Illustrative view
6 products
Ergo Chair
€189
Oak Desk 140
€3494 left
Arc Lamp
€79Out of stock
Nord Sofa
€8992 left
Modul Shelf
€159
Mini Desk Lamp
€45
Page state
Switch tabs, search the catalogue or filter by stock. Under “Page state”, see how the page looks while loading, with no results or after an error.
- Category structure based on how customers search
- Clear navigation on desktop and phone
- Search with suggestions
- Filters on the attributes that matter
- Product comparison where it helps the choice
- Products with variants and availability for each
- Shipping information before checkout
- Clear calls to action at every step
- Designed loading, empty and error states
- Interface built on your brand identity
We do not use fake urgency, hidden fees or pre-selected extras.
Product pages are built from the texts, photos and data the business provides; their quality directly shapes the experience.
CUSTOM ECOMMERCE DEVELOPMENT
Features built around your processes.
When your sales model needs more than standard features, we develop the logic the platform is missing: dedicated catalogues, pricing rules, product configurators, quotes or approval flows.
- Configurable products priced by option
- Bundles and related services
- Quote requests for volume or special requirements
- Product personalisation with approval
- Orders with internal approval
- Custom integrations
- Role-based panels
- Several stores or brands on one base
Configurator · Work deskIllustrative view
Width
Top
Quantity1
Applied rules
- Base price€299
- 140 cm+€40
- 5 or more units: −5%
- From 10 units the price is quoted
Per unit: €339.00
Total: €339.00
Choose the width, the top and the extras. Increase the quantity to see the volume discount and the switch to a quote request.
Not every project needs to be built from scratch
- 01Existing platformWhen standard features cover most needs and customisation is limited.
- 02Platform extensionWhen the base works but rules, integrations or specific modules are missing.
- 03Custom developmentWhen the sales model, integrations or scale require full control over the logic.
We make a recommendation after assessing features, budget and maintenance costs.
B2B PORTALS
Online sales shaped by the customer relationship.
Business customers order with the prices, catalogues and terms you agreed, while your team follows approvals, quotes and documents in one place.
- Company accounts
- Several users per account
- Roles and approvals
- Authorised catalogues
- Customer-specific prices
- Minimum quantities
- Volume pricing
- Quote requests
- Repeat orders
- Documents
- Payment terms
- Reports
B2B portal · Demo Company LtdIllustrative view
User
Catalogue authorised for this account
Ergo Chair · business pack
List price: €189
Contract price: €162
Price by quantity
- 5–9€162
- 10–49€154
- 50+€146
QuantityTotal: €1,296
Trade limit: €6,000Remaining: €2,100
Payment terms: 30 days from invoice · Orders above €1,000 are approved by the manager.
Last order: 8 units · 03/10/2026
Documents
- Invoice INV-2026-0912
- Delivery note DN-4471
- Price agreement 2026
Switch the user and change the quantity. See when an order goes straight through, when it waits for the manager’s approval and when it exceeds the trade limit.
A trade credit limit is not a digital wallet: it holds no money, it shows how much can be ordered on deferred payment.
Credit and invoicing terms are set by the business and its systems; the portal applies them.
MULTI-VENDOR MARKETPLACE
One platform for sellers, customers and the operator.
We build marketplaces where sellers manage their own activity and the operator controls the platform’s rules.
Illustrative view
Cart
Atelier Demo
- Ceramic vase€34.00
- Linen cushion€22.00
- Shipping by Atelier Demo€4.00
Drita Demo
- Arc Lamp€79.00
- Shipping by Drita Demo€6.00
One payment · 2 sub-ordersTotal: €145.00
Move between the tabs. When the operator approves the product, its status also changes in the seller panel.
- Seller registration and verification
- Seller profiles
- Shared catalogue
- Product approval
- Stock per seller
- Orders split by seller
- Shipping
- Commissions
- Reports
- Returns and disputes
- Payment integrations
Before development we define
- 01Who sellsThe seller in its own name, or the operator as the seller.
- 02Who invoicesThe seller, the operator, or both, each for its own part.
- 03Who collects paymentThe operator on behalf of sellers, or each seller separately.
- 04Who deliversThe seller, the operator or a shared carrier.
- 05Who handles returnsDeadlines, decisions and refunds under the platform’s rules.
Split payments and seller payouts depend on the payment provider, the markets and the required verifications.
Commission and dispute rules are written into the seller agreement before they are implemented.
HEADLESS & API-FIRST
One commerce core. Different experiences.
Headless eCommerce separates the shopping interface from the system that manages products and orders. Communication happens through APIs, opening the way to different channels and experiences.
One commerce core, several channelsIllustrative view
Commerce system
- Catalogue
- Prices
- Stock
- Orders
API
- Versioning
- Access control
- Monitoring
Request
GET /v2/products/ergo?channel=webPermission
catalog:read- Name
- Ergo Chair
- Price
- €189
- Photos
- 6
- Related products
- 3
Response
Product page with gallery, specifications and related products
v1 stays active until 31/03/2027 for existing integrations.
Pick the same channel again to return to the animation.
Pick a channel to see the same product presented differently. On the B2B portal, try the request without the pricing permission.
- Website
- Mobile app
- B2B portals
- Integrations
- Shared catalogue
- API versioning
- Access control
- Monitoring
Headless is not automatically the better choice: it adds flexibility, but also more parts to maintain. We recommend it when several channels or experiences justify it.
We use microservices only when complexity and operations justify them; a modular architecture is often enough.
PWA & MOBILE APPS
The buying experience, designed for the phone.
Many purchases start on a phone. We design the catalogue, cart and order tracking for small screens and for connections that are not always stable.
- Catalogue
- Search
- Wish lists
- Cart
- Orders
- Notifications
- Customer account
- Delivery status
Which option fits the project
| Responsive website | PWA | Mobile app | |
|---|---|---|---|
| Installation | Not installed | Depends on the browser | From the app store |
| Notifications | Email or SMS | Depends on device and browser | Yes, with the user’s permission |
| Offline | No | Partly, saved content | Partly, depending on the build |
| Publishing | Immediate | Immediate | After app store review |
| Device features | Limited | Depends on the browser | Broader |
Illustrative view
Demo AppOnline
- Ergo Chair€189
- Mini Desk Lamp€45
- Modul Shelf€159
Shipment DM-10482
- Prepared
- With carrier
- In transit
- Delivered
Notifications appear only if the user allows them.
Take the app offline and then back online. See what stays available and what gets checked again.
A PWA can offer installation and other features depending on the device and browser. We do not promise offline checkout, notifications on every device or instant loading on every network.
Price, stock and payment are verified on the server before the order is finalised.
AI SEARCH & RECOMMENDATIONS
A catalogue that is easier to explore.
Customers do not always type the exact product name. Search needs to handle typos, synonyms and attributes, and recommendations need a clear reason.
- Search by name and attributes
- Typo handling
- Synonyms
- Semantic search where it adds value
- Related products
- Recommendations based on preferences
- Editorial selections
- Filtering by stock and variant
Catalogue searchIllustrative view
Try
1 results
- Ergo Chair€189Correction: chiar → chairNameAttribute
Often bought together
- Mini Desk Lamp
- Oak Desk 140
Rule: same collection · Editorial pick: Home office
Try the ready-made searches or type your own. Turn on semantic search or the stock filter and see why each result appears.
We define the data sources and how quality is measured: searches with no results, clicks and corrections by the team.
We often start with good rules and metadata, and add AI when it brings measurable value. We do not promise a guaranteed increase in order value or conversion.
AI ASSISTANTS FOR ECOMMERCE
Answers and guidance while customers shop.
The assistant answers questions about products, shipping and returns, makes suggestions and hands the conversation to your team when needed. It can be personalised with a name, a picture and your brand identity.
- Product information
- Shipping questions
- Return policy
- Suggestions based on the request
- Collecting requests
- Order information after verification
- Handover to the team
What the assistant is not allowed to do
- Invent availability or prices
- Reveal orders without authorisation
- Cancel or refund without checks
How we build assistants with controlled sources:AI Assistants & Agents
Demo store assistantIllustrative view
Pick a question to see how the assistant answers.
Pick a question. The labels under the answer show the source or check that was used.
Price, stock and order status come from the defined sources, not from the model’s memory.
PERSONALISATION
Content and offers that fit the context.
We adapt the catalogue, content and offers to the customer group, market or account, with clear rules and only with the data the user allows.
- Catalogue per customer group
- Content per market
- Personal lists
- Recently viewed products
- Rule-based offers
- Account-based experience
- Testing alternatives where included
Home page by contextIllustrative view
Visitor
Market
- Main bannerVariant A · autumn collectionRule
- Recently viewedErgo Chair, Modul ShelfWith consent
- Your list3 products you savedBy the user
- OfferFree shipping over €150Rule
- CataloguePublic catalogueRule
- For the marketDelivery in 2–4 daysFrom the market
Change the visitor, the market and the consent. Each module shows the rule or source that displays it.
Data is used according to its purpose and the user’s preferences. Personalisation does not require unlimited collection of behaviour.
Offers follow written rules that the team can read and change.
3D & AR
Explore the product before ordering.
For products where size and material matter, 3D views and AR help customers understand the product better before they order it.
- 3D view
- Rotate and zoom
- Colour and material variants
- Placement in a room with AR
- Dimension information
Linea sideboard · 3D viewIllustrative view
Colour
The 3D model is prepared from the product’s dimensions and materials.
Drag the model or use the slider to rotate it. Change the colour, show the dimensions or open the room view.
Before development we define the need for 3D models, the accuracy of the dimensions and the supported devices.
AR helps with orientation, but does not guarantee an exact fit or fewer returns.
VOICE COMMERCE
Search and interaction by voice.
Voice helps with search and with quick questions about a product. Any action that changes the cart or an order is prepared and waits for the user’s confirmation.
- Product search
- Catalogue navigation
- Product questions
- Preparing an action for confirmation
Voice searchIllustrative view
Demo with ready-made phrases; the microphone is not used.
Pick a phrase. For the cart action, try the sign-in and the confirmation.
Integrations with voice assistants or platforms are checked against current documentation and the market. We do not promise automatic support for Alexa, Google Assistant or Siri.
Purchases and changes require clear identification and confirmation.
LIVE SHOPPING & VIDEO COMMERCE
Connect the product presentation with the purchase.
During a live demonstration or in a video, customers see the product, ask questions and add it to the cart without leaving the stream.
- Video with linked products
- Live demonstrations
- Chat
- Questions for the presenter
- Product cards
- Add to cart
- Continue to checkout
- Replay of the stream where allowed
Demo stream · Home officeIllustrative view
LIVEProduct being presentedErgo Chair€189Replay
Questions
- Klea: Is the chair height adjustable?
- Moderator: Yes, from 112 to 122 cm.
- Dritan: Does the lamp come in black too?
No viewer counts and no made-up orders. The replay is shown only if the organiser allows it.
Jump between chapters, add the product to the cart and send a question. Turn on “Sold out” to see the check.
Stock and price are checked at the moment of purchase, not at the start of the stream.
We do not use made-up viewer counts or orders to create urgency.
CHECKOUT, PAYMENTS & BNPL
Fewer steps. Complete information before payment.
Customers need to know what they pay, how the order reaches them and what happens after payment. We design checkout with few steps and with server-side checks.
Checkout · Demo StoreIllustrative view
- Contact
- Delivery
- Payment
- Confirmation
1 × Ergo Chair · Graphite
- Subtotal
- €189.00
- Shipping
- €6.00
- Total
- €195.00
Demo: no real payment is made.
Go through the steps, try the valid and the expired coupon, and change the shipping and payment method.
Payment verification on the serverIllustrative view
DM-10490Awaiting confirmation
- Expected · Amount
- 176.10
- Expected · Currency
- EUR
- Expected · Reference
- DM-10490
Send the events in any order. The order status only changes when the server verifies the result.
A payment is never confirmed from the success URL alone. The server checks the amount, currency, reference and result.
- Guest checkout
- Optional account
- Addresses
- Shipping
- Coupons
- Price summary
- Payment methods
- Confirmation
Express checkout, saved details and one-click purchases work through the provider’s mechanisms and the user’s authorisation.
Instalments (BNPL) are shown only where they are supported for the market and the business model.
Four integration methods to tell apart
- 01APIThe server talks directly to the provider to create, check and refund payments.
- 02SDKA provider library used in the website or the app.
- 03RedirectThe customer pays on the provider’s page and returns to the store.
- 04WebhookThe provider notifies the server of the result; the notification is verified before it is accepted.
For each payment provider we check
- Current official documentation
- Supported countries and currencies
- Integration method
- Refunds and cancellations
- Instalments, where offered
- Split payments for marketplaces
Providers such as POK Payments, PayPal, Stripe, Paysera or Pago are assessed per project. The names do not imply a partnership with ENOR.
INTERNATIONAL SALES
One platform for different markets.
Each market can have its own language, catalogue, currency, shipping and address format. We configure them on the same base.
- Languages
- Catalogues per market
- Display currency
- Payment currency
- Shipping zones
- Address formats
- Prices per market
- Defined tax configuration
Store marketsIllustrative view
Market
Displayed price
18,620 ALL
Amount paid
18,620 ALL
- Language
- Albanian
- Shipping
- Zone 1 · 2–4 days
- Address format
- Street and number · City · Postcode
- Taxes
- As configured for the market
Stored in the order: Base price €189.00 · Demo rate 98.50 · Rounding 10 · 18,620 ALL
Switch the market and compare the displayed price with the amount that is paid.
A converted price is indicative; the amount paid is the one the payment provider accepts. We store the original amount, the rate and the rounding when they apply.
We do not assume that every displayed currency is supported by the payment provider. Tax and customs requirements are confirmed for each market with the responsible people.
AVAILABLE FOR CONSULTATION
Blockchain and digital assets
This is not part of the core service. We analyse it only when a specific case justifies it.
- Payment integrations with suitable providers
- Transaction references
- Traceability records
- Smart contracts for analysed cases
What we do not claim
- Blockchain does not eliminate fraud.
- A token does not prove the physical authenticity of a product.
- Irreversible payments are not risk-free.
- An NFT does not automatically transfer copyright.
ORDERS, STOCK & SHIPPING
The buying experience has to connect with fulfilment.
After the “Order” click, the team’s work begins: reserving quantities, picking, shipping and, when needed, returns or refunds. The platform tracks them with clear statuses.
Order DM-10517Illustrative view
Payment
- 1 × Ergo Chair · Graphite€189.00
- 2 × Mini Desk Lamp€90.00
Step 1/5: The order was confirmed
Order
ConfirmedPayment
Verified · €279.00Fulfilment
WaitingShipping
—
Price snapshot
- In the order:
- €189.00
- In the catalogue today:
- €179.00
The order keeps the price at the moment of purchase.
Choose the payment method and go through the steps. Each status changes on its own.
Stock · Nord Sofa, greyIllustrative view
- Tirana warehouse · 1For online saleAvailable
- Durrës store · 1Store pick-up only
Two customers want the last unit. Start checkout for both, then try the expiry, the payment or the ERP sync.
Four statuses that do not get mixed up
- 01OrderNew, confirmed, partly shipped, closed or cancelled.
- 02PaymentPending, verified, fully or partly refunded.
- 03FulfilmentWaiting, being picked or packed.
- 04ShippingWith the carrier, in transit, delivered or returned.
- Products and variants
- Stock per location
- Quantity reservation
- Orders
- Picking
- Packing
- Shipments
- Partial delivery
- Cancellation
- Returns
- Refunds
Prices and terms are stored in the order as a snapshot; later catalogue changes do not affect the order.
For cash on delivery, the amount collected by the carrier and the amount reconciled with the business are tracked separately.
We define the primary source of stock and how differences are handled.
BUSINESS INTEGRATIONS
Data goes where it needs to be used.
We connect the platform to the systems your business uses, so orders, stock, invoices and shipments are not retyped by hand.
- ERP
- CRM
- Inventory
- Accounting
- Fiscalisation
- Carriers
- Payments
- Email and push
- Marketing
- Analytics
How we make integration reliable
- Data mapping
- Unique identifiers
- Duplicate checks
- Retries
- History
- Reconciliation
- Error alerts
For connections between systems:API Development & Integration
Integrations · event trackingIllustrative view
The ERP is connected
- DM-10517 Order → ERPQueued
- ERGO-GR Stock ← ERPQueued
- INV-0912 Invoice → AccountingQueued
- INV-0912 Invoice → FiscalisationQueued
- DM-10517 Label → CarrierQueued
Unique key: order:DM-10517
Field mapping
| SKU | → | Item code |
| Quantity | → | Qty |
| Net price | → | Value excl. VAT |
The demo does not communicate with any fiscalisation or accounting system.
Run the events, disconnect the ERP or send the order twice. Then reconcile.
We do not promise integration with any software without an assessment: it depends on the system’s interfaces, access and documentation.
Fiscalisation and financial documents follow the rules and authorised systems of each market.
TECHNOLOGY
The technology is chosen for the platform we need to build.
We assess the catalogue, features, integrations and the way you operate before making technical choices. We can use an existing platform, extend it or develop a custom system.
Frontend
- React
- Next.js
Backend
- Node.js
- Python
- PHP / Laravel
- .NET
Databases
- PostgreSQL
- MySQL
- MongoDB
Mobile
- React Native
- Native development per platform
eCommerce
- Existing platform
- Extension with modules
- Custom system
Existing platforms
WooCommerce, Shopify or Adobe Commerce (Magento) can be assessed for integration or extension when they fit the project.
Technology and platform names do not imply certification or partnership.
MIGRATION & MODERNISATION
Improve the platform and keep the data that matters.
We plan the move to a new platform carefully: what is transferred, how it is verified and how we roll back if something goes wrong.
- Audit
- Catalogue
- Variants
- Photos
- Customers
- Orders
- Stock
- Financial references
- URLs and redirects
- Integrations
- Trial import
- Reconciliation
- Pilot
- Rollback plan
Migration reconciliationIllustrative view
- 01Audit
- 02Trial import
- 03Reconciliation
- 04Planned cut-over
| Data | Old platform | New platform |
|---|---|---|
| Products | 1,248 | 1,248 |
| Variants | 4,310 | 4,302 |
| Customers | 8,905 | 8,905 |
| Historical orders | 21,470 | 21,470 |
| URL redirects | 1,530 | 1,530 |
8 variants without a unique SKU: sent back for correction before the cut-over.
The rollback plan is tested before the cut-over.
We do not promise a migration without downtime before analysis; the cut-over approach is set after the audit.
Passwords, payment tokens and subscriptions do not transfer automatically to every platform; it depends on the providers and systems involved.
PERFORMANCE, SEO & MEASUREMENT
A platform that can be found, used and improved.
Structure, speed and accurate measurement give the team the information it needs to decide what to improve.
SEO and performance
- Category structure
- Readable URLs
- Metadata
- Product content
- Internal links
- Structured data
- Canonical
- Sitemap
- Filter and variant handling
- Optimised images
- Script control
- Interface stability
Events we measure
- Product view
- Search
- Add to cart
- Checkout start
- Order
- Verified payment
- Refund
Event measurementIllustrative view
- 0
- 0
- 0
- 0
- 0
- 0
- 0
What is sent
—
Not sent: name, email, address and card data.
Send the events one by one and refresh the confirmation page. See what is counted and what is sent.
Refreshing the confirmation page is not counted as a new order, and personal or card data is not sent to analytics.
We do not promise rankings on Google or inclusion in AI answers.
DEVELOPMENT PROCESS
From the sales modelto a working platform.
The project can be split into phases: first the core features, then the extensions based on usage.
02
Scope and platform
We define the features, integrations, budget and recurring costs.
03
UX/UI
We design the buyer and administration experience.
04
Development
We build in phases, with demos.
05
Integration and testing
We verify payments, stock, orders and permissions.
06
Launch
We plan the migration, the checks and the go-live.
07
Maintenance
We handle updates and improvements as agreed.
What do you want to sell online, and to whom?
Talk to ENORTimeline and cost are set after the analysis. There are no universal deadlines or guaranteed results.
SECURITY & TESTING
We test the cases where online sales can go wrong.
Checks run on the server and every scenario has its expected result defined in advance.
Security controls
- Server-side roles and permissions
- Session protection
- Price and quantity checks
- Payment verification
- Secrets management
- Logs without sensitive data
- Backups
- Restore tests
- Security updates
Scenarios we test
- 01Two customers want the last unit.Expected result: Only one reserves it; the other sees the status and the alternatives.
- 02The order is submitted twice.Expected result: Only one order is created.
- 03The webhook is repeated.Expected result: It is recognised as the same event and changes nothing.
- 04The payment is confirmed late.Expected result: The order waits, then moves to fulfilment without being duplicated.
- 05The amount or currency does not match.Expected result: The payment is not accepted and a review is opened.
- 06The coupon expires during checkout.Expected result: The discount is removed and the customer sees why before paying.
- 07An order is split between sellers.Expected result: Each seller sees only its own part.
- 08The refund is partial.Expected result: The refunded amount and items are recorded separately.
- 09The stock integration disconnects.Expected result: Changes wait in a queue and are retried with a limit.
- 10A user tries to view someone else’s order.Expected result: The server rejects the request.
We do not promise absolute security or zero defects. We test the critical cases included in the project scope.
WHY ENOR
Design and development thought through together.
- Analysis of the business modelWe start from how you sell, not from a template.
- A curated buying experienceCatalogue, product page and checkout are designed together.
- Features that follow your processesYour rules become part of the platform.
- Documented integrationsEvery connection has mapping, history and reconciliation.
- Testing of critical casesPayments, stock and permissions are tested with scenarios.
- Support for growthNew features, markets or channels as agreed.
Code ownership, licences, handover and recurring costs are set out in the agreement.
FAQ
Frequently asked questions.
Other services
More solutions for your business needs.
- Software DevelopmentCustom software for your business processes.
- API Development & IntegrationSecure APIs that connect your systems.
- Mobile AppsiOS, Android and cross-platform apps.
- Web DesignWebsites and interfaces designed around your brand.
- AI Assistants & AgentsAssistants that work with controlled sources.
- Technical Support & MaintenanceMonitoring, updates and fixes after launch.
For POS, physical stores and retail operations:Retail Software Development
Let’s build the platform around the way you sell.
Launching a new product or improving an existing system? Tell us about your catalogue, your customers and the processes you want to connect.
What our clients say
5.0
AArben Hoxha, CEO
Sample Logistics Co.
“They translated complex technical concepts into clear decisions for our team.”